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Video Transcript
Yeah so this was a dip tube case uh the
dip tube so a dip tube is something that
goes into your hot water heater and is
able to ensure you can Infuse it with
hot water or cold water you can regulate
the temperature my father-in-law called
me one day uh he just bought this new
house um and he noticed that when he was
uh turning the fuc on or the Taps on
that there was this uh uh weird
substance coming through the Taps and he
couldn’t figure out what it was he uh
then started talking to the neighbors
and they
uh uh they were having the same issue so
his idea was to sue the home builder um
uh to get the uh um you know to to go
get the pipes cleaned or whatever and he
came to me to do it because he knew that
at that time uh me and uh my old partner
had just started a law firm we were kind
of starving young lawyers and uh he
brought this to us and we had a little
bit of time in our hands so we were able
to do a research and we were able to tap
into all these resources and plumbing
resources all over the country and
discover that this just wasn’t located
to one little neighborhood this was
Nationwide so we were able to determine
what the source was we were were able to
get one of
these hot water heaters uh we were able
to extract the um defective tube and we
had the tube tested and basically what
happened was when the tube came into
contact with water at a certain
temperature it flaked off when it flaked
off it got into the plumbing got flushed
through the system caused all sorts of
issues we had a house I think in
Pennsylvania that had to be completely
replumbed and it was just a huge job
because it was you know in a very
affluent neighborhood and um quite an
undertaking so we filed this case as a
nationwide class
action and what we were able to discover
uh in Discovery was that the there was a
company that manufactured dip tubes one
of I think maybe two companies in the
country that manufacture these plastic
tubes to save money they changed the
polymer um to save
0.00001 Cent per tube these dip tubes
cost about 10 cents each um so they
changed the polymer to make the process
uh cheaper for them to to to manufacture
uh when they changed the polymer they
didn’t take into account what was going
to happen uh under certain temperatures
of of hot water and uh this company was
based out of I think Washington you know
that was uh that turned into a huge
Nationwide class action um and the the
case was uh hman V Perfection at all and
it was uh an interesting case and uh my
father-in-law was very happy with the
outcome because we got him all taken
care of we got a new plumbing and he was
our class representative as well so it
was uh it turned out well and I’m still
married to his daughter so that’s great

What is a class action lawsuit?

The class action suit is a device used by plaintiffs’ attorneys to represent a group of people that have been economically damaged but who could not otherwise afford to hire an attorney for their individual damages alone. Without the class action tool, many people would not, or could not seek recourse because it would not be economically feasible to do so and/or it would be too time consuming to pursue a claim for a few dollars. Class action lawyers are able to help recover for a large amount of people in a streamlined litigation process.

McGonagle Spencer Johnson, P.C. are class action attorneys who have helped groups of people to keep such illegalities in check and restore money to the class members. By doing so, our attorneys can enforce the consumer laws and help keep the proper balance between consumers and their everyday transactions with corporations.

We have brought a number of class action lawsuits with proven results for our class members. In this complex world it is important that individuals be allowed to seek reimbursement for illegal charges and hidden fees. We continue to believe that without the tool of class actions, the consumer would continually fall prey to unscrupulous companies that ultimately increases costs and destroys fair competition.

Class Action Litigation/Philosophy

The attorneys of McGonagle Spencer Johnson, P.C. have tried a number of complex cases both in state and federal court. We are aware of risks inherent in such litigation and take our profession and our obligation to each class member seriously. The trend in these cases are for defense counsel (those firms and individuals that represent class action defendants) to ply each and every defense that they can think of in hopes that any one of which will defeat the consumer. We continue to fight in the face of adversity and strive to seek justice for those who cannot do battle alone. Make no mistake, a defendant that has collected an illegal charge or defrauded an innocent consumer will generally not refund the money without a fight. Such fights are worth having when justice is served. Our proven track record of top class action settlements is evidence of such.

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